Privacy Policy

1. Introduction

This Privacy Policy informs you about the type, scope, and purpose of processing personal data on www.famez.com (hereinafter referred to as the “Platform”). We value your privacy, and our data processing complies with the General Data Protection Regulation (GDPR), which applies in all EU member states, including Croatia.

2. Data Controller

FAMOUS MEDIA D.O.O.
Tolstojeva 41
21000 Split
Croatia

📧 Email for data protection inquiries: datenschutz@famez.com

3. What Data Do We Process?

3.1 Automatically Collected Data (Server Logs)

Every time you access our Platform, the following data is automatically stored:

• IP address (anonymized)

• Date and time of access

• Browser type and version

• Operating system

• Referring URL

• Visited subpages

This data is used for technical security and Platform optimization and is automatically deleted after a maximum of 30 days.

3.2 Registration Data

When registering, we collect:

• For Creators: Stage name, bio, engagement links

• For Agencies: Company details, contact persons

These details are required to manage user accounts and are not shared with third parties.

3.3 Payment & Advertising Data

If you purchase advertisements or premium features, payments are processed through external payment providers. We do not store any payment information ourselves, only transaction confirmations.

4. Purpose of Data Processing

We process personal data for the following purposes:
✅ Providing and optimizing the Platform
✅ Managing Creator and Agency profiles
✅ Security and fraud prevention
✅ Communication with users (e.g., support requests)
✅ Analyzing user behavior to improve our services

Legal basis:

• Article 6(1)(b) GDPR (contract performance)

• Article 6(1)(f) GDPR (legitimate interest)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze the use of our Platform.

What types of cookies do we use?
✅ Essential cookies: Required for login and security
✅ Analytics cookies: Used for Platform optimization (e.g., Google Analytics)
✅ Marketing cookies: Used when displaying advertisements

You can disable cookies at any time in your browser settings.

6. Data Sharing with Third Parties

We do not share personal data with third parties, except in the following cases:

• External payment providers (for advertisements & premium features)

• Hosting and IT service providers to operate the Platform

• Legal obligations, if requested by authorities

All external partners are contractually obligated to comply with GDPR.

7. Data Retention & Deletion

• User accounts: Can be deleted at any time; personal data will then be removed within 30 days.

• Advertising & transaction data: Retained for 10 years for tax purposes.

• Support inquiries: Deleted after 12 months.

To request data deletion, contact us at: datenschutz@famez.com.

8. User Rights (GDPR)

As a user, you have the following rights:

✅ Right to access (Article 15 GDPR) → What data do we store about you?
✅ Right to rectification (Article 16 GDPR) → If your data is incorrect.
✅ Right to erasure (Article 17 GDPR) → You can request the deletion of your data.
✅ Right to restriction of processing (Article 18 GDPR) → If you want your data to be restricted.
✅ Right to data portability (Article 20 GDPR) → You can receive your data in a structured format.
✅ Right to object (Article 21 GDPR) → If you do not want us to process your data.

👉 Contact for data protection inquiries: datenschutz@famez.com

If you believe we are violating GDPR, you can file a complaint with the Croatian Data Protection Authority:

Agencija za zaštitu osobnih podataka (AZOP)
📍 Address: Selska cesta 136, 10 000 Zagreb, Croatia
📧 Email: azop@azop.hr
🌍 Website: www.azop.hr

9. Data Security

We implement technical and organizational measures to protect your data from loss, misuse, and unauthorized access, including:
✅ SSL encryption
✅ Secure server infrastructure
✅ Regular security updates

Despite these measures, 100% security cannot be guaranteed—especially when using external platforms.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to comply with legal requirements or changes in our services. The latest version is always available at www.famez.com/page/privacy-policy.

If significant changes are made, we will notify you via email or within the Platform.

11. Contact for Data Protection Inquiries

If you have any questions regarding data protection, you can contact us at:

FAMOUS MEDIA D.O.O.
Tolstojeva 41
21000 Split
Croatia

📧 Email: datenschutz@famez.com